Returns & Exchanges

At أجمل باقة ورد تخرج, we strive to ensure your celebration remains perfect with our high-quality floral arrangements and graduation gifts. If you are not completely satisfied with your purchase, our streamlined return policy is designed to provide a quick and fair resolution.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team within 24 hours of receiving your order to report any issues or request an exchange.

• 2.
  Provide Documentation

  Submit clear photographs of the flowers or gift items along with your order number to help us assess the condition of the products.

• 3.
  Review Process

  Our quality assurance team will review your request and images within 1-2 business days to determine the eligibility for a refund or replacement.

• 4.
  Resolution Delivery

  Once approved, we will either schedule a fresh delivery of a new bouquet or process a refund to your original payment method.